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CEU COURSES
 1. Why must I login before I can take a course?
Courses are available to Dietitian Central members only. If you are not a member of this site, you may want to become one. Membership
is free. Once you have logged in, you'll be able to purchase all courses provided. As a member, all courses you take will be tracked
and be made available to you at all times when you login.
2. I've paid for the course, but I don't have the time to go through it now, nor take the exam, can I come
back to it later?
Of course. You may come back to the site as often as necessary in order to review, take the exam, or print your certificate
of completion. As long as you log in so that the system can identify you, you'll be able to have access to a course you've
purchased every time you go to our Continuing Education section ('CEU Courses' on the Navigation bar).
3. If I don't pass the course exam on my first attempt, can I take it again?
You can take the course exam as often as is necessary to achieve a passing grade. Upon achieving a passing grade, you will
be able to print a certificate of completion to keep for your records.
4. Does Dietitian Central submit my CPE hours to the ADA?
No. While Dietitian Central keeps track of all the courses you take, all RDs and DTRs are responsible for
tracking their own CPE activities on the Step 4 Learning Activity Log in their Professional Portfolio or via the CDR
website. Dietitian Central allows you to print a Certificate of Completion
as support documentation to confirm that you have taken and successfully completed a course.
5. How do I pay for a course?
You can pay for a course online. Members may pay via American Express, Mastercard or Visa.
If you would rather pay by check or money order, please email us at
Webmaster@DietitianCentral.com
for our mailing address and instructions.
6. How secure is the online payment process?
Credit card validation is performed by way of our payment gateway provider, Authorze.net.
Authorize.Net implements the most advanced Internet security protocols including 128-bit Secure Sockets Layer (SSL). On top of
that, Authorize.Net consistently employs an extensive number of strong practices, procedures and industry leading
technologies to maintain tight security for the entire payment gateway platform. Authorize.Net also maintains compliance with
high quality security programs developed by the card associations, such as Visa Cardholder Information Security Program (CISP) and
MasterCard Site Data Protection (SDP); and continually invests time and money to maximize the security surrounding
the payment gateway.
At no point is the credit card information you enter on the payment form such as credit card number, expiration
date, or address stored or retained in Dietitian Central's database.
7. What is your refund policy?
Our customer telephone number is 631-392-0612. Our customer email address is Webmaster@DietitianCentral.com.
If you are not completely satisfied with your purchase, we will provide you with a full refund if request is submitted within 10 days of
purchase and before a passing grade is achieved.
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